Support

Touch and hold your Lock Screen, then tap Customize and choose the Lock Screen.

Tap the area under the clock, find Clockdo, and add the Clock in widget. Tap Done.

From then on, tap the widget to clock in or out. You can add home screen widgets the same way from the home screen (touch and hold an empty area, then tap Edit › Add Widget).

No. iOS ends a Live Activity after about 8 hours. Your shift keeps running inside Clockdo either way.

Open Clockdo (or tap a Clockdo widget) to bring the card back. Clock out from the app or the widget as usual.

Check Settings › Clockdo › Live Activities is on, and in Clockdo, Settings › Lock screen › Show shift on Lock Screen. Live Activities appear only while a shift is running.

Low Power Mode doesn't stop the card, but it can make updates less frequent. The timer itself always keeps counting.

The timer counts live, but iOS limits how often apps can update the amount on a Live Activity. Clockdo refreshes it whenever you open the app or use a button. The amount in the app is always exact.

Your shift is still running. The notification comes back when you open Clockdo, unlock your phone, or use the Clockdo widget. You can also clock out from the widget or the Quick Settings tile.

If you'd rather not see it, turn off Settings › Lock screen › Show shift notification in Clockdo.

Allow notifications for Clockdo: Android Settings › Apps › Clockdo › Notifications. On Android 13 and later, Clockdo asks for this permission during setup.

Swipe down twice from the top of the screen, tap the pencil (edit) icon, and drag the Clockdo tile into your tiles. Tap it to clock in or out.

If Clockdo reminded you (“Still clocked in?”), tap the reminder and choose the time you actually finished. Otherwise, open the shift in Timesheet and change the end time.

With the rules you set for each job: a weekly threshold, daily thresholds (with an optional second tier), their multipliers, and extra pay rules for any days of the week, time of day or date. Multipliers don't stack; the highest one applies. Extra amounts per hour are added on top. These are your own rules, not legal advice.

Yes. Add jobs in Settings › Jobs & pay rules. Each has its own rate, currency, rules and pay period.

Go to Settings › Data › Back up and save the file somewhere safe, such as iCloud Drive, Files or Google Drive. Make a new backup now and then; Clockdo doesn't upload your records anywhere by itself.

Install Clockdo, then go to Settings › Data › Restore from backup and pick your backup file. The shifts on the new phone are replaced by the backup.

Open Reports, pick the period, tap Export and choose PDF or CSV. Then share it by email, message or save it to Files.

Open Settings, scroll to Subscription at the bottom and tap Restore purchases. Use the same Apple ID or Google account you bought with.

On iPhone or iPad: Settings › your name › Subscriptions › Clockdo › Cancel Subscription.

On Android: open Google Play › your profile › Payments & subscriptions › Subscriptions › Clockdo › Cancel.

Cancel at least 24 hours before the period ends to avoid the next renewal. Deleting the app doesn't cancel a subscription.

Refunds are handled by the store. For the App Store, use reportaproblem.apple.com. For Google Play, see Google Play refunds.