Privacy Policy
Your dates, names and photos stay on your phone. This policy explains the few things that leave it, and the choices you have.
Summary
Your story stays on your device
Everything you enter in Lovedo is stored only in the app's storage on your device: the day you started (or the month or year), whether the start date counts as day 1, your names, birthdays, your own special dates, photos and notes in Memories, your theme and notification settings. It is never uploaded to us or to anyone else.
Widgets, the Android lock screen notification and special-day reminders are prepared on your device from the same records. Nothing is sent to a server to show them. On iPhone, the lock screen widgets keep a small copy of the start date and counting setting (no names, photos or notes) so they can show your count before you unlock your phone for the first time after a restart.
Photos
Lovedo never asks for access to your whole photo library. When you add photos, you choose them in the system photo picker, and only the photos you pick are copied into the app's storage on your device. The originals stay in your photo library, untouched.
When you save a share card, Lovedo asks only for permission to add images to your photo library. It can't read your library with that permission.
Backups and share cards
Backup files (your data and photos) and share card images are files that you create yourself. You decide where they go, for example iCloud Drive, the Files app, Google Drive, or a message or social app. Once you save or share a file somewhere, that service's own privacy terms apply. We never receive a copy. Keep your backup files somewhere safe: anyone with a backup file can see what's in it.
What we collect
1. A hashed device identifier (free trial)
To decide when your 7-day free trial started, and to stop the trial being restarted by reinstalling the app, Lovedo sends only a one-way hash (SHA-256) of a device identifier to our server — on iPhone and iPad a random ID the app creates and keeps in the Keychain, on Android the Android ID. The hash cannot be turned back into the identifier. It contains no personal information and is not your advertising identifier. We store it with the date it was first seen. It is used only for the free trial and to prevent abuse.
2. Anonymous usage statistics
Lovedo uses Google Analytics for Firebase to learn which screens and features are used so we can improve the app. This includes screens viewed, features used (for example that a widget was added or a share card was made), the app version, your device type and operating system, purchase events from the store, and a coarse country or region derived by Google from the network address. A random app-instance identifier created by Google Analytics is used to count events.
Never included: your names, dates, birthdays, day counts, photos, notes or backups, your contact details, and the advertising identifier (IDFA / Android advertising ID).
If you are in the European Economic Area or Switzerland, usage statistics are off unless you choose to allow them when the app asks. Everywhere, you can turn them off at any time in Settings › Privacy. Data is processed by Google under its privacy policy (policies.google.com/privacy).
3. Feedback you send
Only if you write a message in Settings › Send feedback and tap Send, Lovedo sends your message together with the app version, the platform (iOS or Android) and a random install identifier (used only to spot repeated or spam messages). Please don't include personal details in the message. We delete a message on request.
What we don't do
- No third-party ads and no advertising SDKs. The app shows a short list of other apps from TrendX (our own apps); it uses no personal data to do so.
- No selling or renting of data.
- No tracking across other apps or websites. Lovedo does not use the advertising identifier (IDFA).
- No account, no syncing, and no chat or social features.
- No location, contacts, microphone or camera access.
Purchases
Subscriptions and the lifetime purchase are processed by Apple (App Store) or Google (Google Play). We never receive your name, email or payment details. The app asks the store whether you have an active purchase so it can unlock Premium.
Keeping and deleting data
- Your dates, names, photos and notes: on your device until you delete them. Use Settings › Data › Delete all data in the app, or delete the app. We can't see or recover them.
- Backup files: kept wherever you saved them, until you delete them there.
- Hashed device identifier: kept so the free trial works fairly. Ask us and we will delete it.
- Usage statistics: kept by Google Analytics for up to 14 months.
- Feedback: kept until the issue is handled, or deleted sooner on request.
Your choices and rights
You can turn off usage statistics in Settings › Privacy, delete any memory or date in the app, and delete everything on your device with Delete all data or by deleting the app. Depending on where you live (for example under the GDPR, UK GDPR or California law), you may have the right to access, correct or delete personal data we hold, or to object to its use. Because we don't link data to your identity, tell us roughly when you sent feedback or which device you used, and we'll do our best to find it. Contact us at the address below.
Children
Lovedo is not directed to children under 13, and we don't knowingly collect personal information from them. What you enter in the app stays on your device and is not sent to us.
Changes
If we change this policy, we'll update this page and the effective date above. If a change affects what leaves your device, we'll also say so in the app's release notes.
Contact
Email dys0707y@gmail.com, or use Settings › Send feedback in the app. We usually reply within a few days. Please don't send photos or other personal details unless we ask for something specific to fix a problem.