Support

1. Touch and hold your Lock Screen, then tap Customize and choose the Lock Screen.
2. Tap the area under the clock, find Lovedo, and add the round or rectangular widget. For a line above the clock, tap the date and choose Lovedo there.
3. Tap Done.

Touch and hold an empty area of the Home Screen, tap Edit › Add Widget, search for Lovedo, and choose small or medium. To show a photo on the medium widget, pick it in Lovedo under Settings › Appearance.

Open Lovedo once; the widgets refresh whenever the app saves a change. Right after a restart, before you unlock your phone for the first time, widgets show only the count (no names or photo) until you unlock.

The count moves to the next day on its own, but iOS decides exactly when widgets refresh, so it may change a little after midnight rather than on the dot.

Touch and hold an empty area of your home screen, tap Widgets, find Lovedo, and drag a widget onto the screen. There are three sizes: number only, number with names or a photo, and a wide one with the next special day.

Turn on Settings › Lock screen › Show on lock screen in Lovedo. It adds a quiet, silent notification with your days together and the next special day. On Android 13 and later, allow notifications when Lovedo asks.

If you don't see it on the lock screen, check that your phone shows notification details on the lock screen. Some phones (for example many Samsung Galaxy models) show only icons by default; change that in your phone's lock screen notification settings.

Lovedo won't bring it back on its own. To show it again, turn Show on lock screen off and on in Lovedo's Settings. Turning it off is always free.

Android may delay background updates to save battery, especially if you haven't opened Lovedo for a while. Opening the app refreshes the widgets and the notification right away.

By default the start date counts as 0 days, and the next day as 1 day, the way most relationship counters do it. To count the start date as day 1, turn on Settings › Our story › Count the start date as day 1. Your number goes up by one, and day-based special days (such as 100 days) move one day earlier. Weeks, months and anniversaries don't change.

Choose I don't know the exact day when you enter the date, then enter the month and year, or only the year.

• Month and year: Lovedo shows "About N days together", counted from the 1st of that month, and lists anniversaries by month.
• Year only: Lovedo shows "Together since" that year.

Reminders that come from the start date are off in these cases; birthdays and your own dates still remind you as usual. You can change to an exact date later in Settings › Our story.

Months and anniversaries always count from your original date. In shorter months, your monthly date falls on the last day of the month. If you started on February 29, anniversaries fall on February 28 in other years.

Each phone counts by its own calendar date. If you're in different time zones, the counts can differ by one for part of the day. Also check that both phones use the same start date and the same Count the start date as day 1 setting.

In Settings › Data, choose Export backup and save the file to iCloud Drive, Files, Google Drive or another place you trust. It includes your dates, names, special days, memories and photos.

On the new phone, install Lovedo and choose Import backup in Settings › Data. Importing replaces everything currently in the app with what's in the backup. Your purchase comes back with Restore purchases.

That memory's photo file isn't on this phone, which can happen after a phone transfer that copied the app's data but not its photos. Your entries are kept. Import a backup file made on your old phone to bring the photos back.

Every feature is free for your first 7 days. After that, Lovedo Premium (monthly, yearly or lifetime) unlocks every feature. Without it, your counter, widgets, reminders, list and memories stay visible. See the Terms for exactly what needs Premium.

Open Settings › Subscription (the last section of Settings) and tap Restore purchases. Use the same Apple ID or Google account you bought with.

Subscriptions are managed by the store, not inside the app.

• iPhone or iPad: Settings › your name › Subscriptions › Lovedo › Cancel Subscription.
• Android: Google Play › profile › Payments & subscriptions › Subscriptions › Lovedo › Cancel.

Cancel at least 24 hours before the current period ends to avoid the next renewal. You keep Premium until the end of the period you paid for. Deleting the app doesn't cancel a subscription. Refunds are handled by Apple or Google.

Use Settings › Data › Delete all data. It removes your dates, names, special days, memories and photos from the app on this phone. Deleting the app does the same. Backup files you saved elsewhere aren't touched; delete them where you saved them.

To start over with a new story but keep your settings and language, use Settings › Our story › Reset. Deleting is always free, with or without Premium.

We hold only a hashed device identifier for the free trial, anonymous usage statistics, and feedback you sent. Email us and we'll delete what we can find. See the Privacy Policy.